Open positions
VIP Service Agent (m/f/d) at Stuttgart Airport
Personal service of the highest standard (mini-job)
Excellent service in a special environment
As the operator of the General Aviation Terminal (GAT) at Stuttgart Airport, Kurz Aviation Service offers an exclusive service for passengers – away from the usual hustle and bustle of scheduled flights. We combine the advantages of private flying with the flexibility of scheduled flights, creating a pleasant travel experience.
We are not just looking for employees. We are looking for personalities who, with passion, discretion, and a smile, will make the stay of our discerning customers—from business travelers to celebrities—an unforgettable experience.
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What you can expect from us:
As a VIP Service Agent, you will be the central point of contact for our guests—from the first contact to departure.
Your tasks will include:
• Personally welcoming and assisting our guests in the General Aviation Terminal
• Handling all check-in formalities, coordinating with airlines, and providing baggage service
• Accompanying passengers through separate passport and security checks – without waiting times
• Organizing and carrying out transfers with our VIP limousine directly to the aircraft
• Communicating and coordinating with aircraft crews, airlines, federal police, and customs to ensure smooth operations
• Preparing and tidying up our VIP lounge – including stocking it with drinks, snacks, and specialty coffees, as well as maintaining and refreshing the premises
• Looking after guests in our lounges and conference rooms
• Providing personal service during events and meetings – with an attentive, discreet manner
• Assisting with organizational processes
Another part of your job is organization and communication in advance:
• Processing reservation requests
• Coordinating with customers, travel providers, and partners to ensure optimal preparation for the stay
• Ensuring all necessary information and details are available for a smooth process on the day of the flight
________________________________________
Your tasks will include:
• Personally welcoming and assisting our guests in the General Aviation Terminal
• Handling all check-in formalities, coordinating with airlines, and providing baggage service
• Accompanying passengers through separate passport and security checks—without waiting times
• Organizing and carrying out transfers with our VIP limousine directly to the aircraft
• Communicating and coordinating with aircraft crews, airlines, federal police, and customs to ensure smooth operations
• Preparing and tidying up our VIP lounge – including stocking it with drinks, snacks, and specialty coffees, as well as maintaining and refreshing the premises
• Assisting guests in our lounges and conference rooms
• Personal service during events and meetings – with an attentive, discreet manner
• Support with organizational processes
Another part of your job is organization and communication in advance:
• Processing reservation requests
• Coordination with customers, travel providers, and partners to ensure optimal preparation for the stay
• Ensuring all necessary information and details are in place for a smooth process on the day of the flight
________________________________________
What you have to offer:
• Service is more than just a job for you—you enjoy working with people and can keep a clear head even in challenging situations
• Experience in aviation, hospitality, catering, or similar industries is an advantage – but not a requirement
• You are fluent in German and have a good command of English
• You are reliable, discreet, flexible and enjoy working in a team
• Class B driver's license is required
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What we offer:
• Fixed monthly schedule without on-call duty
• Christmas and vacation bonuses
• Travel allowance, work clothes, free drinks
• Company pension plan
• A friendly team in an exciting work environment
________________________________________
Have we caught your interest?
If you see yourself in this role and would like to make our customers' journeys something special, we look forward to receiving your detailed application.
Please send your documents, stating your salary expectations and your earliest possible starting date, by email to:
hr@bac-stuttgart.com
Handling Agent (f/m/d) at the Service Point
Reception & Guest Care with an Eye for Detail
(Full-time / Part-time)
Your role: First impression. Central point of contact. Excellent service.
As part of the Kurz Aviation Service team at Stuttgart Airport, you will be the first point of contact for crews, passengers, and partners at the Service Point in the General Aviation Terminal (GAT). This is where everything comes together—whether it’s check-in, coordinating ground processes, or personally welcoming arriving guests.
To strengthen our team, we are looking for friendly, reliable, and well-organized professionals who enjoy a varied working environment and like engaging with people from all walks of life.
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What to expect:
As a Handling Agent at the front desk, you are the face of the terminal and, together with the team, ensure smooth ground operations:
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Welcome guests, pilots, drivers, and suppliers at the counter and handle inquiries competently and courteously—in person, by phone, or via email.
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Manage check-in, prepare flight documents, record passenger data, and coordinate processes behind the scenes.
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Liaise with all relevant parties—such as ground handling, flight crews, customs, the Federal Police, and internal departments.
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Keep a clear overview even with parallel workflows, document all processes, and ensure a clean handover between shifts.
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What you bring:
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You enjoy direct customer interaction and remain calm in a dynamic environment.
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Strong communication skills, a sense of responsibility, and a collaborative mindset.
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Ideally, initial experience in aviation, customer service, reception, or office administration—career changers are welcome.
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Fluent German and confident, professional English; additional languages are an advantage.
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Proficiency with standard MS Office applications.
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Flexibility for early/late shifts between 04:00 and 23:30, including weekends.
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A valid Class B driving licence.
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What we offer:
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Fixed monthly shift planning without on-call duties
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Premiums for night, Sunday, and public holiday work
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Christmas and vacation bonuses
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Commuter allowance, work attire, complimentary beverages
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Company pension scheme
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A friendly, dedicated team and an exciting workplace with a direct connection to aviation
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If this sounds like you, we look forward to your application!
Please send your documents, including your earliest possible start date, to: hr(@)bac-stuttgart.com